Tristan is instantly entranced by waitress Holly Anderson, whose fiery auburn hair and vivid blue eyes blaze like jewels against her flawless pale skin. Helping her deal with her claustrophobia in the broken elevator at a restaurant confirms his suspicions that she is a born submissive. When his attentions cause her to lose her job, he offers to take her with him back to Europe. As lovers they are perfect for each other, so her angry refusal stuns him. Intrigued and mystified, Tristan orders a background report, from which he learns that Holly has been taking culinary design classes in her spare time. He also realizes she doesn’t yet know his last name.